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Online Services


What is Patient Access?

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Did you know you can now request online consultations, book nurse telephone appointments and make administrative requests, all online? There is no need to wait in the telephone queues,  download the app ASK NHS HERE

Have Your Say


COVID-19 Vaccine: The NHS will get in touch when it’s your turn to be vaccinated – please do not contact the Surgery before then

The first phase of the NHS COVID-19 vaccination programme has begun. However, initially the vaccination will be prioritised for those over 80, care home workers and residents, and frontline health and care staff. These vaccinations will be delivered through a limited number of Hospital and GP Hubs. See this leaflet explaining who was chosen for the first group and why.


If you are in a priority group, when it is the right time, you will receive an invitation to come forward for your vaccination.  For most people this will be a letter (some might receive a text from their GP practice), either from the practice or the national NHS. This letter will include all the information you will need to book appointments, including your NHS number. 


This is going to be a long-term programme and it will likely take until at least Spring before all high-risk groups have been offered a COVID-19 vaccine.


Please help us and do not contact the practice or other NHS services to get an appointment for a COVID vaccination until you get this letter.   Please also continue to follow the national guidance to control the virus and save lives. 


Information on the vaccine is available on

Say YES to Covid vaccines image


To reduce the risk of COVID-19 transmission, for the foreseeable future, appointments will be carried out by telephone, video and online consultations. In some cases, the clinician might request to see you face-to-face,  in which case an appointment will be made and you will be advised to wear a face-covering (click here for more guidance). All our staff wears Personal Protective Equipment when seeing patients. This will help minimise risk while continuing to ensure people get the care and advice they need. 


Stay at home if you have coronavirus symptoms 

For guidance on coronavirus symptoms please click HERE

If you’ve had coronavirus or the symptoms, you can donate plasma for a trial which could save the lives of people who are still ill.

Click here to offer to donate


Virtual Walk-In Clinic

Valentine Health Partnership offers a Virtual (telephone only) Walk-in Clinic for registered patients, Monday to Friday and runs from 09:00-12:00 pm ( or until we reach the maximum number of patients)

Please also note clinicians will not be able to deal with administrative queries but our Reception team will be able to help you


About Us

Valentine Health Partnership is a well-established GP partnership in the Royal Borough of Greenwich in South East London. We provide primary medical services (GP) in and around Woolwich, Charlton, Plumstead, Shooters Hill and Kidbrooke to a current patient population of over 25,000.

We operate mainly from our largest and purpose-built facility at the Ferryview Health Centre in Woolwich. We also have a branch surgery at Holburne Road near Kidbrooke and Charlton. Click here for more information on our facilities

We are confident that our website will provide clear and concise help and give our patients the information they require in an easy and convenient format. It has been designed with the patient’s needs at the forefront of everything, from checking surgery times to letting us know what you think of us. 


Serving You

Our dedicated team are here to treat those minor ailments that occur as well as providing specialist management of long-term conditions and clinics covering a wide range of healthcare issues. The technology also means you can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment. 


Partners in Care

Once registered, patients and healthcare professionals work together to ensure the most appropriate care is provided. This partnership philosophy extends even further and our active patient group exists to make sure that patient needs and the practice offering are always heading in the same direction.


GDPR - How we use your medical records (see links below for details)

Privacy Poster

Privacy Notice - Provision of Direct Care

Privacy Notice - Medical Research & National Clinical Audits

Privacy Notice - Legal Requirements to Share Data

Privacy Notice - National Screening Programmes

Privacy Notice - Job Applicant

Privacy Notice: Our Healthier South East London


(Site updated 20/02/2021)

Contact Details

Valentine Health Partnership

Contact Telephone

020 8319 5400

Holburne Road Surgery

Contact Telephone

020 8319 5400
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